Privacy Policy

We collect information you provide (e.g., contact details), data from cookies, and analytics for improving our service.

Data We Collect

• Contact information (name, email, phone)
• Order preferences (veg, spice level)
• Technical data (device, browser, IP)
• Usage data (pages viewed, time on page, referral)
• Location approximation (derived from IP for delivery eligibility)
• Transaction metadata (order IDs, timestamps, payment status; we do not store full card numbers)

How We Use Data

• To process orders and provide support
• To personalize recommendations
• To improve security and performance
• To comply with legal obligations and prevent fraud
• To send transactional notifications and, where permitted, marketing updates

Lawful Basis

We rely on consent (for analytics/marketing cookies), contract (to fulfill your orders), legitimate interests (site security and improvements), and legal obligations (tax, accounting, KYC as applicable) in compliance with Indian data protection principles.

Data Retention

We retain personal data only as long as necessary for the purposes set out above. Typical retention windows: orders up to 7 years for accounting, support correspondence up to 24 months, analytics up to 26 months. When no longer needed, data is securely deleted or anonymized.

Sharing & Processors

• Payment gateways for processing transactions
• Delivery partners for order fulfillment
• Analytics providers to understand usage patterns
• Cloud hosting and security services

All processors are bound by contracts ensuring confidentiality, security, and limited processing per our instructions.

Security

• Encryption in transit (HTTPS/TLS)
• Least-privilege access controls
• Periodic vulnerability assessments
• Backups with retention policies

Your Rights

You may request access, correction, or deletion of your data by emailing support@bharayani.pro. You may also object to certain processing, withdraw cookie consent, or request portability where applicable.

Cookies

We use functional and analytics cookies. You can control cookies in your browser settings, or manage preferences below.

International Transfers

If data is processed outside India, we ensure comparable safeguards through contractual clauses and vetted providers with strong security standards.

Children’s Privacy

Our services are not directed to children under 13. If you believe a child provided personal data, contact us and we will delete it promptly.

Changes to This Policy

We may update this policy to reflect changes in law or our practices. We will post updates here and adjust the effective date. Continued use after changes implies acknowledgment of the revised policy.

Contact Us

Email: support@bharayani.pro

Phone (India): +91 98765 43210

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